Know your consumer rights. - noodleface

Know your consumer rights.

Yesterday, we had our belated Christmas dinner, as we didn't have one in Spain. My sister made a trifle, but alas, she had no Cadbury's Flake bars to crumble up and spinkle on top!
Could our 10-day-late Christmas be possibly ruined?
I had an idea.

"Hey, I got a box of Miniature Heroes for Christmas! Use the mini Twirl bars in that! Twirl is (slightly) crumbley like Flake, and if anything, nicer! Crisis averted!"

We opened the box of MiniH, and tipped them all out to pick out the Twirls, but disaster! There was only ONE.
ONE.
Well it wasn't even worth it. We put it back, along with the other chocolates, who were smug at their plentiful quantities. Yeah Picnic, you can be smug, but I always give you to my Dad as you taste shit.
I was furious, and I said how I was going to complain.
"Lucy, you can't complain over there being just one Twirl in the box. You'll get laughed at."
"Oh yeah, that's what they said to The Beatles, and Leonardo DaVinci. Probably."
A day and a phonecall to Cadbury later, and I am receiving a refund. Hurrah!
Um, however, in the phone conversation to the operator, I kind of said that I had a tin, not a box. In my utter fury I exagerrated my problem.

"What size tin is it? It should say it at the bottom"
"I'll have a, um, look, I'll just put the phone down a sec!"
"Okay!"
*furiously googles 'Miniature Heroes tin' on closeby laptop*
"*cough* Erm, 2.2kg?"
"Great, and what's the expiry date?"
"July."
"Okay Miss Chintz, I'll send you a refund!"

Always be aware of your consumer rights, particularly with chocolate.

5.1.07 13:38

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To date 16 Comment(s) TrackBack-URL

foxinthesnow (5.1.07 13:52)
That's brilliant, you little scam artist. I'm going to give them a ring now.

sungirltan / Website (5.1.07 13:52)
brill. now i need to ggo to the shop and get a twirl.

Chintzy / Website (5.1.07 13:55)
0800 81 81 81 is the Cadbury HOTLINE.

amillionpieces / Website (5.1.07 14:04)
Thief!

sungirltan / Website (5.1.07 14:09)
pete - nothing tastes better than FREE!

Chintzy / Website (5.1.07 14:13)
Oh Peter, purlease, I'm the Robin Hood of chocolate. Taking what is rightfully mine ahem, from the er, rich, and giving it to the, er, poor and hungry chocolate lovers, i.e: me.

amillionpieces / Website (5.1.07 14:15)
Hehehe, oh, I didn't say it wasn't good theft!

Cigs / Website (5.1.07 14:19)
Chintz, you are a titan!
I also like that you directed your anger at chocolates which you had personified...it's awesome.

Katja / Website (5.1.07 14:33)
You are a legend, Ms Noodles. I trust you will be sharing some of the bounty which you receive with your fellow 20six housemates? *cough*

erudite baboon / Website (5.1.07 14:49)
it is your RIGHT as a consumer to say that you had a tin.
Twirls are the best ones - you were clearly being diddled.

undercovercookie / Website (5.1.07 14:53)
such criminality, it's disgraceful and I shall NOT BE SILENCE! I SAID I WILL NOT BE SILENCED (chocolate donation could make me shout quieter, though)

foxinthesnow (5.1.07 15:01)
I got a multipack of cat food for Abbie yesterday and when we opened it there was only ONE pouch of tuna, her favourite. She was confused and angry at this development. Maybe I'll ring Whiskas and get her to meow down the phone?

Chintzy / Website (5.1.07 15:29)
Cigs - don't even get me started on Dairy Milk with caramel...

Katja and Cookie - but of course I shall share with you both. Right after I eat all the Twirls myself.

Baboon - there is a conspiracy afoot. Something to do with the Russians I think.

Fox - I'd certainly ring them up, and ask about whether their pouch selection process is random at all. Your cat sounds like me.

Oink / Website (5.1.07 18:37)
You are fab!

King Crow / Website (6.1.07 12:58)
Picnics truly are the food of the devil - you're right to be be angered at their abundance.

The Paranoid Pigeon lands on 12.01.07.

Hana / Website (7.1.07 13:39)
you are a genius.

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